Refund Policy
Thank you for your purchase from Puddle Jumper Adventures! We hope you are satisfied with your purchase.
Return Period: We offer returns on defective merchandise only (within 2 weeks of delivery).
Conditions for Returns: To be eligible for a return, your item must be unused, in the same condition as when received, and in its original packaging with all tags attached.
Initiating a Return: To initiate a return, please contact our customer service team at puddlejumperadventure@gmail.com.
Return Shipping: We will arrange for the return of the item with the buyer.
Refunds: Upon receipt of your returned item and inspection, we will process your refund to the original payment method.
Exceptions: The following items are not eligible for return or refund:
Gifts with gift receipts
Sale items
Items marked as "final sale"
Personalized or custom items (Unless defective on delivery)
Contact Information:
Email: puddlejumperadventure@gmail.com
Address: 395 W Hurst St Bushnell, IL 61422